For a warranty claim the Customer must send us:
- Copy of distributor invoice
- Copy of invoice or bill from authorized service which installed that part
- Damaged part with original label with the date of rebuilding and data of distributor
- Rebuilt part was installed by unauthorized service
- Label with data of distributor and the date of rebuilding is missing
- Improper use of spare part
- Mechanically damaged parts
- Any modifications or repairs performed on that part (prohibited by KOTPOL)